We want you to be happy with what you purchase!

We offer returns/exchanges within 14 days of receiving your goods. Please email us at for more information about how to return items.

All items must be returned to us in their original and unused condition with original packaging. Once your return has been received and processed, you will receive a refund, less shipping charges, in the original form of payment. 

If a product you receive is defective, please contact us within 48 hours. Defective products include holes, large misprints, and broken zippers.

PLEASE NOTE: Cactus Silk products are hand woven and hand embroidered. There may be small blemishes and imperfections, which we consider part of the charm. These are not considered defective.

We DO NOT offer returns/exchanges on SALE ITEMS.